Note: this is a draft document. The legal bits are not fully filled in yet, if you need to reach out contact us via the email listed in the document
Cookie Policy
Last Updated: May 6, 2025
1. Introduction
This Cookie Policy explains how DigiTable ("we," "our," or "us") uses cookies and similar technologies on our website and application (collectively, the "Services") that enable the creation, management, and deployment of QR code-based digital menus.
This Cookie Policy should be read alongside our Privacy Policy and Terms of Service. By using our Services, you consent to the use of cookies and similar technologies in accordance with this policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site about how their site is being used.
Similar technologies such as web beacons, pixels, and local storage can also gather information about your browsing behavior. In this policy, we refer to all these technologies collectively as "cookies."
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Services to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the Services function.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our Services, for instance which pages visitors go to most often. All information these cookies collect is aggregated and anonymous. They help us improve our Services and user experience.
We use PostHog for analytics purposes. PostHog may set cookies that collect information including:
- Pages visited and time spent on our Services
- Technical information such as browser type and operating system
- Interaction with our Services, including clicks and navigation paths
- Anonymous usage patterns to help us improve our Services
3.3 Authentication and User Management Cookies
These cookies are set by Clerk.com, our authentication and user management provider. They are essential for:
- Authenticating your identity when you log in
- Maintaining your logged-in status throughout your visit
- Enhancing security by detecting unusual login attempts
- Remembering your preferences and settings
- Managing user sessions
3.4 Functionality Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these functionalities may not function properly.
3.5 Payment Processing Cookies
We use Stripe for payment processing. Stripe may set cookies that:
- Support secure payment processing
- Prevent fraud
- Remember your payment preferences
- Facilitate the checkout process
3.6 Marketing and Advertising Cookies
We may use these cookies to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
4. Third-Party Cookies
Our Services include features provided by third parties, and these third parties may use cookies on our Services. We do not control these third-party cookies and they are subject to the third parties' own privacy policies. The third parties we use include:
4.1 PostHog
PostHog provides us with analytics services to understand how users interact with our Services.
- Purpose: Analytics and performance measurement
- Data collected: Usage patterns, interactions, technical information
- Cookie duration: Up to 1 year
- Privacy policy: https://posthog.com/privacy
4.2 Clerk.com
Clerk.com provides authentication and user management services.
- Purpose: User authentication, account management, security
- Data collected: Account information, login timestamps, session data
- Cookie duration: Session cookies and persistent cookies (up to 1 year)
- Privacy policy: https://clerk.com/privacy
4.3 Stripe
Stripe provides payment processing services.
- Purpose: Payment processing, fraud prevention
- Data collected: Payment-related information, transaction data
- Cookie duration: Session cookies and persistent cookies (up to 1 year)
- Privacy policy: https://stripe.com/privacy
5. Managing Your Cookie Preferences
Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies
- Set your browser to notify you when you receive a cookie
If you use different devices to view and access our Services (e.g., your computer, smartphone, tablet), you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
5.1 Browser Settings
You can manage cookies through your browser settings. Here are links to instructions for common browsers:
5.2 Cookie Consent Tool
We provide a cookie consent tool when you first visit our Services, allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.
6. What Happens If You Disable Cookies?
If you choose to disable cookies, you may not be able to use some features of our Services. In particular:
- You will not be able to log in to your account (as authentication cookies are essential)
- Payment processing features may not function correctly
- Your preferences and settings will not be remembered
- Some pages may not display properly
Essential cookies will remain active even if you decline non-essential cookies.
7. Data Protection and Retention
Information collected via cookies will be processed in accordance with our Privacy Policy. Cookie data is generally stored until the cookies expire or you clear your browser cache.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you through a notice on our Services or via email.
9. International Transfers
Cookie information may be transferred to, stored, and processed in countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place through:
- EU Standard Contractual Clauses
- UK International Data Transfer Agreements
- Only transferring data to countries with adequate protection determinations
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
DigiTable
[Your Company Address]
Grimsby, DN31 2AA
United Kingdom
Email: privacy@digitable.uk
Phone: [Your Phone Number]